E-Commerce Administrator - Competitive Salary & Career Growth

Join Victoria Care Indonesia as an E-Commerce Administrator and become a key player in driving our online business operations. This role offers a competitive salary, a clear career progression path, and the opportunity to work in a dynamic and innovative environment in Kembangan, Jakarta Barat. As an E-Commerce Administrator, you will be responsible for managing and optimizing our online store, ensuring a seamless shopping experience for our customers.

Victoria Care Indonesia is a leading healthcare provider committed to improving the quality of life for our patients. Our e-commerce platform is a vital part of our mission to make healthcare accessible and convenient. In this role, you will work closely with our marketing, sales, and customer service teams to enhance our online presence and drive sales growth.

Daily, you will manage our e-commerce platform using tools like Shopify, ensuring our website is user-friendly, secure, and optimized for performance. You will also handle inventory management, order processing, and customer support, leveraging your expertise to improve our operations and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the e-commerce platform, ensuring a seamless shopping experience for customers.
• Handle inventory management, including stock levels, reorders, and supplier communications.
• Process and fulfill customer orders, ensuring timely and accurate delivery.
• Provide excellent customer support, addressing inquiries and resolving issues promptly.
• Analyze sales data and performance metrics to identify trends and opportunities for improvement.
• Collaborate with the marketing and sales teams to promote products and drive sales growth.
• Stay updated with industry trends and best practices, implementing new strategies to enhance our e-commerce operations.
• Ensure compliance with company policies and procedures, maintaining data security and confidentiality.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience in e-commerce administration or a similar role.
• Proficient in using e-commerce platforms like Shopify, WooCommerce, or Magento.
• Strong knowledge of inventory management systems and order processing software.
• Excellent communication and interpersonal skills, with the ability to handle customer inquiries and complaints effectively.
• Analytical skills with the ability to interpret sales data and performance metrics.
• Familiarity with SEO and digital marketing principles is a plus.
• Ability to work well in a team and manage multiple tasks simultaneously in a fast-paced environment.

🛠️ Keahlian

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